Materials and Craftsmanship Lifetime Warranty

• All custom-made products are guaranteed to be free from manufacturing defects in the materials, mechanisms (cord locks and tilt gears), and components (brackets, rods, caps, etc.) that constitute the blinds or shades.
• If any defects in materials or craftsmanship are found in Shiny Blinds custom-made products, we will decide to repair or replace the products that do not meet the terms of this warranty. For discontinued items, we reserve the right to replace the warranty product with the closest available color or style of equal or higher value. In existing products, we will make every effort to match the current style and color. If the warranty product cannot be repaired and cannot be replaced with the original style and color (i.e., discontinued), it will be replaced free of charge with the closest available product.
• This warranty does not cover any product failures caused by accidents, alterations, misuse, abuse, mishandling, improper processing, improper installation, as well as operation or cleaning misuse. It does not include damage caused by animals or insects, normal wear and tear (common appearance issues related to long-term use, including wear, fading, or discoloration caused by prolonged exposure to sunlight, exposure, or salt air). If the product does not meet the requirements, it does not include losses due to wrinkles in circulation (keeping in an elevated position for a period of time).
• Shiny Blinds' motors come with a 5-year warranty. Motor accessories and batteries are not covered by the warranty. The warranty does not include any damage caused by customers reprogramming the motor.